stjohnondemand.anytime.orgAscension | Online Care

No time for sick time? Consider telehealth from Ascension. And talk to an experienced doctor online 24/7 from wherever you are for your urgent care needs. GET STARTED Also available on: Always open for your urgent care needs We’re here 24/7 with care that fits your schedule. No driving, no parking, and no waiting room. We work quickly to understand you and your unique situation so we can provide the care you need to get you feeling better faster. If you are experiencing a major emergency, go to the ER as soon as possible or call 911. Getting started Download the app on your smartphone from the App Store or Google Play , OR visit our website Create your profile and tell us about your symptoms Talk to a doctor and get the care you need Telehealth made easier Online Care 24/7 Install the mobile app and get access to a doctor anytime, anywhere No Appointments No need to plan ahead; Just log on to talk to a doctor Safe and Secure We respect and protect your personal health information Available in All 50 States Use Ascension Online Care while traveling or on the go Frequently asked questions What is Ascension Online Care? Ascension Online Care is an easier way to see a doctor and get the care you and your family need. It’s one-on-one, personalized care where you and your doctor will have a video chat wherever you are – at home, at work or on the go – using your smartphone, tablet or laptop. It's easy to use, private and secure. It’s free to enroll. Ascension Online Care offers peace of mind with a doctor “on call” 24/7 to provide quality care. How do I get started? Download the app from the App Store or Google Play OR visit our website Create your profile and tell us about your symptoms Talk to a doctor and get the care you need When would I use Ascension Online Care? I have a non-emergency condition and should probably see a doctor, but can’t fit it into my schedule My doctor’s office is closed It's difficult for me to get a doctor's appointment I feel too sick to drive I have children at home and don’t want to bring them to the doctor’s office with me Our experienced team provides online care – including diagnosis – for a wide variety of symptoms and conditions, including: Urinary tract infections Sinus or upper respiratory infections Eye infections Rash Sore throat/strep/cough Cold/flu Fever Seasonal allergies Is Ascension Online Care the same as telehealth or telemedicine? Yes, Ascension Online Care is telehealth available to anyone who enrolls across all 50 states. You may hear different names for this service: telehealth, telemedicine, virtual care, online care. By any name, Ascension Online Care features an online urgent care that offers personalized care anytime, anywhere. How do I add my spouse? Your spouse should create a separate account to enroll. How do I add a child to my account? Parents and guardians can add their children who are under age 18 to their account and have doctor visits on their behalf. Enroll yourself first and then add your child or dependent to your account. © Ascension. All Rights reserved. Terms of Use | The care you need, online, anytime Ascension Online Care Questions and assistance If you have any other questions, please call us at 833-433-5927 . You can also email our support team at ascensionsupport@americanwell.com . Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc. All rights reserved. The “Android” name, the Android logo, the “Google Play” brand, and other Google trademarks, are property of Google LLC. All rights reserved. Online care...while away at college Tina's son got sick while he was three hours away from his primary care doctor while at college. Online care...while on vacation Tracy and her family were on vacation, far away from her family's regular doctors and network, when her daughter got ill. Online care...when you're too busy with family and work Lillian didn't have the time to get away to the doctor when she had a minor illness. Telehealth visits - when and how to use it Protect yourself from COVID-19 Here are steps to take precautions to protect yourself and those around you from COVID-19. Online care...how to get started Learn how to use Ascension Online Care, step by step....